Terms and Conditions
Effective Date: 08/2024
Welcome to Luxe Aroma Co.! These Terms and Conditions (“Terms”) govern your use of our website [shopluxeco.com] and the purchase of our products. By accessing our site or placing an order, you agree to be bound by these Terms.
General Information
• These Terms apply to all users of our website, including customers, browsers, vendors, and merchants.
• We reserve the right to modify these Terms at any time, and continued use of our website constitutes acceptance of any changes.
Products & Orders
• All products listed on our website are subject to availability.
• We reserve the right to refuse or cancel any order at our discretion, including due to pricing errors, stock issues, or suspected fraudulent activity.
• Prices are listed in [USD] and may change without notice.
Payment & Billing
• We accept [Cash, CashApp, and ApplePay.].
• By providing payment information, you confirm that you are authorized to use the payment method.
• Payments are processed securely via third-party payment processors.
4. Shipping & Delivery
• We offer shipping within 48 states using UPS Carrier.
• Shipping times may vary based on location and carrier delays. Estimated delivery times are not guaranteed.
• Once an order has shipped, we are not responsible for lost or stolen packages.
Returns & Refunds
• We accept returns within [5] days of delivery, provided the item is unused and in its original packaging.
• Refunds are issued once the returned item is received and inspected.
• Customers are responsible for return shipping costs unless the return is due to an error on our part.
Intellectual Property
• All content on our website, including images, logos, text, and product descriptions, is the property of Luxe Aroma Co. and may not be used without our permission.
Limitation of Liability
• We strive to ensure our products meet high-quality standards, but we are not liable for any allergic reactions or skin sensitivities. Please check ingredient lists before use.
• We are not responsible for indirect, incidental, or consequential damages arising from product use or website access.
User Conduct
• You agree not to use our website for unlawful purposes, including fraud, hacking, or distributing harmful software.
• Any attempt to interfere with our website’s functionality may result in legal action.
Common items in a terms and conditions agreement allow you to:
Not Satisfied? Send us a direct message in our 'Contact Us' tab with your reason for return, ship us back the item, and we will process returns as soon as merchandise is inspected upon return.
We accept returns within [5] days of delivery, provided the item is unused and in its original packaging.
• Refunds are issued once the returned item is received and inspected.
• Customers are responsible for return shipping costs unless the return is due to an error on our part.
We aim to please our customers to the best of our abilities but even the best make mistakes and we will also credit your next purchase 10%.
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